Aplicor Xchange
Communication, Collaboration and Mutual Success

YOUR VOICE  | OUR RELATIONSHIP
Your Voice | Our Relationship

The Aplicor customer portal provides you Access, Information and Resources to enhance your relationship with Aplicor and further leverage your Customer Relationship Management (CRM) software and Enterprise Resource Planning (ERP) software investment.

This is your opportunity to engage and partner with your business systems provider. This is our opportunity to provide a direct pipeline to our unique corporate way of thinking as well as demonstrate our expertise, humility, transparency, vision and planning. Furthermore, this is our combined opportunity to share our collective interests and shape our mutual success.
 

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*This portal is restricted to active Aplicor clients.
*To access the portal for the first time, click new user and enter your company e-mail address. Your password will be e-mailed to you.

CONTENTS
Self Service Portal, including incident submission, incident status review, FAQs and trouble-shooting assistance Contents
The Document Library  
Software Planning Blueprint  
The Idea Farm  
Surveys  
Blog and Podcasts  
     
 

LINKS
Aplicor Blog blog.aplicor.com Links
Aplicor Customer Portal www.aplicor.org  
Unofficial User Community www.aplicorforum.org  
Aplicor Partner Extranet www.aplicor.biz  
Global Internet Site www.aplicor.com  
Canadian Internet Site www.aplicor.ca  
United Kingdom Internet Site www.aplicor.co.uk  
European Union Internet Site www.aplicoronline.eu  
Asia Pacific Internet Site www.aplicor.com.au  
New Zealand Internet Site www.aplicor.co.nz  

GOALS

We have always defined our success as a by-product of our clients success. To fuel our mutual advancement, we have raised our collaboration objectives in terms of sourcing new product innovation, evolving the existing products and actively engaging our client partners in how we grow as an organization. Our purposes for this portal include the following:

 Goals
To understand and act upon the voice of our customer. From our experience thus far, we know our customers voice is fluid, constructive, sometimes opinionated and normally engaging.  
We desire dialogue, debate and collaboration which leads to superior CRM and ERP solutions and an improved customer experience. Thus far, we have discovered that the more intense the debate, the more innovative or beneficial the outcome. Recognize that if both of us always agree, one of us is unnecessary.  
Our performance goal is to source 55 percent of new product innovation from client content and to source 65 percent of existing product evolution (version 6 upgrade) from client collaboration.  
To identify gaps in performance, inconsistent delivery or the failure to exceed our clients expectations at their earliest possible opportunity. Some named and anonymous users have used this venue to point out perceived weaknesses, short-sighted strategy and frustrations. Thank you.  

We expect sustained collaboration to produce a mutual network and collective wisdom that can be readily transferred into actionable follow-through and tangible results.